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Community Q&A

Does the video autoplay on my product page?

That depends on your Shopify theme. VEOit adds a standard product video; the theme controls autoplay, looping, muting and cropping.

Maya

Customer Success ·

VEOit adds a normal Shopify product video. Whether it autoplays, loops or starts muted is decided by your theme, not by the app.

Open Online Store → Themes → Customize, go to the product template and review the media gallery settings. Many themes offer an option to autoplay or loop product videos.

Related help article: Read the guide → — How videos appear on your storefront