VEOit Help Center

Guides for installing VEOit, creating bulk video tasks, writing video prompts and conditions, scheduling, plans and credits, and troubleshooting, written from the Shopify app.

Getting started

What VEOit does, installing the app, your first product video, and the basics.

Dashboard

Store scan, Media Quality Score, products, processing history, and credits on Home.

Bulk video tasks

The New Task wizard: product selection, filters, review, submit, and drafts.

Video settings

Duration, reference images, video position, watermark, and output format.

Prompts & conditions

Video Style Instructions, Video Generation Condition, and prompt examples.

How generation works

Google Veo 3.1 models, timing, retries, fallbacks, and safety filters.

Videos in Shopify

How videos are uploaded, where to find them, and how they show on your store.

Scheduling

Scheduled tasks, recurring tasks, and Scheduled Task Automations.

History & statuses

Task statuses, task details, results, Error Log, and task actions.

Plans & credits

Plans, credits per video, monthly reset, rollover, credit packs, and gift codes.

Languages & settings

Interface language, email notifications, and support resources.

Troubleshooting

Pending tasks, credit errors, skipped products, video issues, and support.

Recent answers

Community Q&A →

Yassine What does VEOit do for my Shopify store? VEOit turns your existing product images into 8-second AI videos with Google Veo 3.1 and adds them to your Shopify products, in bulk. Maya How do I install VEOit on Shopify? Install VEOit from the Shopify App Store, approve the permissions, and open it from Apps. Your store starts on the Free plan with 5 credits. Liam Do I need a Google account or API key? No. VEOit connects to Google's Gemini API and Veo 3.1 models for you. Your plan's credits cover the AI usage, with no setup on your side. Yassine What should I test first on the Free plan? Use your 5 free credits on one best-selling product with sharp images, selected with Specific Products, to judge the video quality. Maya Does VEOit replace my product photos? No. VEOit only adds a new video to the product media. Your existing images and videos are never deleted, replaced or edited. Liam Why does VEOit need access to products and files? VEOit reads product titles, descriptions and images to build videos, and needs file and product access to upload and attach each video.