Community Q&A
What does Insufficient credits mean in the log?
Fewer than 5 credits were left when VEOit reached that product, so no video was made and nothing was charged. Add credits and rerun it.
Liam
Support ·
VEOit checks your balance before each product. A message like Insufficient credits (need 5, have 3) means the product was not generated and no credits were used for it.
Add credits on Plans, by upgrading, buying Pay As You Go credits or redeeming a gift code. Then run the remaining products with Specific Products.
Related help article: Read the guide → — Insufficient credits error