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Community Q&A

Why has my task been Pending for so long?

Tasks run one at a time. A Pending task starts when the task ahead of it finishes, and long video tasks can take an hour or more.

Maya

Customer Success ·

Pending means the task is queued. Only one task runs at a time, and since each video takes a few minutes, a large task ahead of yours can keep it waiting for a while.

Check History for a task in Processing. If nothing is processing and your task has not moved for over an hour, send the task ID to hi@yassinemalti.com.

Related help article: Read the guide → — Task stuck in Pending or Processing