Community Q&A
Why did some products get no video?
Usually one of four reasons: skipped by the condition, no images, not enough credits, or a failed generation. The Error Log tells you which.
Yassine
Founder ·
Open the task details. Products skipped by your Video Generation Condition simply show as not updated. The Error Log lists the rest: No images found, Insufficient credits, or a generation or safety filter failure.
None of these use credits. Fix the cause and rerun those products with Specific Products.
Related help article: Read the guide → — Error Log messages explained