Skip to content

Community Q&A

What happens to my videos if I uninstall?

Videos already added stay on your products as normal Shopify media. Uninstalling removes your VEOit task history and settings.

Maya

Customer Success ·

Generated videos belong to your products, so they stay after you uninstall. You can keep, move or delete them in Shopify like any other video.

Uninstalling cancels pending tasks and deletes your VEOit history and settings, and a paid subscription ends. If you reinstall later, you start with an empty History.

Related help article: Read the guide → — Uninstall VEOit: what happens